How do I sign in to ninewickets?
Signing in to ninewickets is quick and easy — you can be in your favourite game within seconds. That said, there are a few things worth knowing to ensure a smooth and secure experience.
How to Log In with Your Mobile Number
The most popular way to sign in to ninewickets is with your mobile number. Simply use the mobile number and password you registered with to log in directly.
- Enter your registered Bangladeshi mobile number and password.
- If 2FA is active, please confirm with your OTP code.
- After a successful login, you will be taken directly to your dashboard.
- Signing in from a new device may require additional verification.
What to Do If You Forget Your Password?
No need to worry if you forget your password. Click the "Forgot Password?" option on the login page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes just 2–3 minutes.
Ninewickets will never ask for your password via email or SMS. If anyone requests your password, it may be a scam — contact support immediately.
Safe Login Tips
Keeping your account secure while signing in to ninewickets is essential. Follow the tips below to protect yourself from fraudulent activity on online gaming platforms.
Rules for Creating a Strong Password
Your password must be at least 8 characters long. Use a combination of uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and special characters (!@#$%). Do not use your date of birth, name, or phone number as a password.
- Change your password every 3 months.
- Do not use the same password on other platforms.
- Never write down your password — use a password manager instead.
- If you log in on someone else's device, always log out when you're done.
Two-Factor Authentication (2FA)
Enabling 2FA from your ninewickets account settings means every login will trigger an OTP to your mobile — so even if someone has your password, they cannot access your account. ninewickets strongly recommends all members keep 2FA enabled.
Enabling 2FA increases your account security by 99.9%. Turn it on today from Settings.
Multi-Device Access
With ninewickets, you can access the same account across multiple devices — mobile, tablet, or computer. However, for security reasons, we recommend against running active sessions on two devices simultaneously.
If you notice any unrecognised device accessing your account, change your password immediately and log out of all sessions. Then notify ninewickets support.
Trouble Logging In
Login issues can sometimes occur due to technical reasons. Try clearing your browser's cache and cookies, then try again. You can also use a different browser or incognito mode. If the problem continues, reach out to our 24/7 support.
Important: After 5 consecutive failed password attempts, your account will be temporarily locked. This is an automatic account protection measure.