Your personal data is completely secure at ninewickets. We are fully transparent about what we collect, how we use it, and how we protect it — all laid out here.
Ninewickets uses internationally recognised technology to ensure your privacy at every level.
Every transaction and piece of personal data is protected by industry-standard 256-bit SSL/TLS encryption. No third party can access this information.
Ninewickets never sells, rents, or exchanges your personal data. Your information is used solely to improve our services.
Your data is stored on secure, internationally certified servers. Regular security audits and penetration testing are conducted.
We collect only what is necessary to provide our services — nothing more. We have no interest in gathering unnecessary data.
You can view, correct, or request deletion of your data at any time. This is your fundamental right.
You will always be fully informed about our cookie practices. All cookies beyond essential ones are subject to your consent.
This Privacy Policy applies to the ninewickets website and all associated services. By registering or using our services, you are considered to have accepted this policy. Your privacy is of the utmost importance to us.
Ninewickets is a trusted online gaming platform built for people in Bangladesh. We believe every user's personal data belongs to them. This Privacy Policy explains how we safeguard that data.
This policy applies to all ninewickets digital services, the website, and any future mobile applications. It has been drafted in compliance with applicable data protection laws in Bangladesh and in alignment with international GDPR standards.
This Privacy Policy has been made available in English for the convenience of users in Bangladesh. In the event of any discrepancy between language versions, the English original shall take precedence.
Ninewickets collects only the information strictly necessary to deliver our services. We follow a data minimisation policy. See the details below:
| Type of Data | Purpose | Mandatory? |
|---|---|---|
| Mobile Number | Account Verification & Support | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Identity Document | KYC Verification | Withdrawal |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Game Logs | Dispute Resolution & Improvement | Automatic |
Ninewickets uses your data solely for specific, transparent purposes. Below is a full breakdown of how your data is used:
Your data is used to verify your identity, create and manage your account, and ensure secure login.
Payment information is used to process deposits and withdrawals accurately and to maintain transaction records.
Data is analysed to detect suspicious activity, identify multiple accounts, and keep your account secure.
Your data is used to resolve your complaints or queries quickly and to help our support team understand the context.
Aggregate (non-personal) data from user experience analysis is used to refine game selection, improve the UI, and develop new features.
With your consent, we may inform you about bonus offers and promotions. You can opt out of these communications at any time.
Ninewickets does not sell or rent your data. However, limited information may be shared in certain defined circumstances.
We never sell your personal data to advertisers or marketing companies. This is our firm and unwavering commitment.
Before sharing data with any third party, we ensure they adhere to the same standard of privacy policy.
Ninewickets uses cookies and similar technologies to enhance your browsing experience. These technologies remember your session and save you the hassle of logging in repeatedly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
Ninewickets follows industry-leading technology and best practices to protect your data. Our security framework operates on multiple layers.
In the event of a data breach, ninewickets will notify affected users within 72 hours and take the necessary steps.
You have clear rights over your personal data. ninewickets respects these rights and actively cooperates to uphold them.
You can view all the personal data we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You have the option to request deletion of your data under certain conditions.
You may request that we stop using your data for specific purposes.
The ability to download your data or transfer it to another platform.
You may object to marketing communications or the processing of your data.
To exercise these rights [email protected] Contact us at the address provided. We will respond within 30 days.
Ninewickets retains your data only for as long as necessary. Once the retention period expires, your information is securely deleted.
Ninewickets strictly prohibits providing services to anyone under 18. We have no intention or mechanism for collecting data from minors.
If you believe a minor's data has reached us, please notify our support team immediately. We will delete that information without delay.
Ninewickets may update this Privacy Policy from time to time. We will post a notice on the platform for any significant changes, and registered users will be informed directly.
Visit this page regularly to stay informed about the latest updates. The security of your data is our top priority.
For any privacy-related questions, concerns, or to exercise your rights, please contact our Data Protection team.